4.8(8,751reviews)
97%
(281) 350-4200
23530 I H - 45 North, Spring,TX77373 USA
97% recommend
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About Crash Champions #0052 Spring
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In operation 15 years.
The Difference is Trust. That sentiment has served as the cornerstone of the Crash Champions’ DNA since its inception by founder and present-day CEO, Matt Ebert as a single Chicago-area repair center in 1999. Today, Crash Champions, driven by a fiercely independent and customer-first focus, serves customers at more than 575 locations in 35 states across the U.S. Crash Champions remains the only founder-led national collision repair network, and is continually recognized for operational excellence, customer satisfaction, and a teammate-oriented culture. All Crash Champions locations back each repair with a written lifetime guarantee while also operating as a collision repair provider of choice for many of the top auto insurance companies - providing customers a seamless estimate and repair experience.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
* Holiday hours may differ.
Ford
I-Car
Infiniti
Kia
Nissan
Reviews (8,751)
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- Newest
- Rating
7,284Customers Rated
5 Stars
69.6% Complete
(6091)
4 Stars
7.7% Complete
(671)
3 Stars
2.1% Complete
(183)
2 Stars
1.2% Complete
(109)
1 Star
0.6% Complete
(52)
< 1 Star
2% Complete
(178)
Mike (Nissan owner)reviewed 9/2/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did good work , pretty fast and great communication.
Customer Service - 5.0/5.0 -
Good communication, nice job, on time.
Kept me Informed?
Yes
Ready on Time?
Yes
Jimmy (Hyundai owner)reviewed 9/2/24
My Experience - 5.0/5.0 -
Great customer service from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from start to finish
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Joe (Toyota owner)reviewed 8/31/24
My Experience - 5.0/5.0 -
I was very pleased with my experience with Crash Champions. My vehicle was repaired above and beyond my expectations. The crew did a fantastic job and my car was repaired in way less time than was expected. I felt like I was driving my car off of the showroom floor. I would give a shout out to Jimmie, Cas, Drew & Sam. My unexpected damage to my vehicle to me was a blessing in disguise because it looks better now than when I bought it thanks to the team of professionals that gave me my car back better than it was than when I dropped it off.Kudos to the Crash Champions team.
Wanda (GMC owner)reviewed 8/31/24
My Experience - 5.0/5.0 -
Very happy with this company’s performance in the time it took to finished am I had two claims for my truck but they saved me 750$ Dollars by not using my deductible. Thank you for being so helpful and honest in my claims. The truck looks brand new just like I drovre it off the lot in 2019. It only had 33000Miles on it now a they were impress that it’s that old an in such great shape. I don’t drive much that’s why the mileage is so low for a 5 year old truck but it still looks brand new inside now on the out side. Thank you for your daily update on the progress as to what you were doing with the truck. I love my yokun and now that it’s fixed an still looks brand new. I couldn’t be happier!
Stephen (Hyundai owner)reviewed 8/30/24
My Experience - 5.0/5.0 -
I am satisfied with the job. The car looks great. Thank you.
Zachary (RAM owner)reviewed 8/30/24
My Experience - 5.0/5.0 -
Love the daily updates. Did not have to call once to check on the status of my vehicle. Much appreciated
Joseph (Ford owner)reviewed 8/30/24
My Experience - 0.0/5.0 -
Fixed something that was not broken and know I have to get the vehicle back in to do the correct repair
Liberty (Nissan owner)reviewed 8/30/24
My Experience - 5.0/5.0 -
Cass was awesome! He made sure that my car was taken care of and that I was satisfied with everything and then he checked on me later. The service was phenomenal! The lady at the front desk is awesome as well and everybody was so helpful and so understanding I would recommend y'all to anybody
Virgilio (Audi owner)reviewed 8/29/24
My Experience - 5.0/5.0 -
Andrew did a great job making sure the repairs were done right and completed earlier expected.
Jerry (Nissan owner)reviewed 8/28/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Elizabeth (Lexus owner)reviewed 8/27/24
Likely to Recommend - 0.5/5.0 -
I went with this location because my insurance carrier told me it was highly rated. But that was not so the quality of communication and the quality of service was not top rated.
Repair Quality - 0.5/5.0 -
My car was in the shop for 4 weeks. I did not get feedback the first few weeks. and I had to keep calling for an update.
Customer Service - 1.0/5.0
Returned Clean
Kept me Informed?
No
Ready on Time?
No
Alejandro (GMC owner)reviewed 8/27/24
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Valencia (Kia owner)reviewed 8/26/24
My Experience - 5.0/5.0 -
This is by far the best repair shop I have experienced. Wonderful customer service as soon as you open the door. Receptionist goes above and beyond to make your experience as easy as possible, she even contacts the rental car service for you! I had the please of having my services handled by Drew and he did not dispute. Communication and updates constantly.I wouldn’t recommend anyone but Crash Champions in Spring Tx
Margaret (Nissan owner)reviewed 8/26/24
My Experience - 5.0/5.0
Luis (Infiniti owner)reviewed 8/26/24
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repairs took longer than expected, but the work done was solid
Customer Service - 5.0/5.0 -
Was updated periodically
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Deana (GMC owner)reviewed 8/26/24
My Experience - 5.0/5.0 -
Duone did an amazing job keeping me up to date. The entire team was amazing. From the first time walking it was very welcoming and pleasant. Thank you for taking care of my baby!Deana
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Jason (Chevrolet owner)reviewed 8/26/24
My Experience - 5.0/5.0 -
Great customer service. Kept me informed every day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Juan (BMW owner)reviewed 8/26/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time, you guys kept me posted in a timely fashion, pretty nice customer service. Without a doubt, 5 STARS!!
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Jennifer (Chevrolet owner)reviewed 8/26/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is Gilbert Jennifer husband, I own the truck. I have to say I’m impressed with your dedication and service to getting my vehicle back to its original condition. I’m very satisfied with the whole experience and I highly recommend y’all from beginning to the end it was painless. Thank you for everything!
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
John (Ford owner)reviewed 8/25/24
My Experience - 5.0/5.0 -
Good communication throughout process and highly pleased with turnaround and overall process
Topof reviews
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.
